Terms of Service

By accessing or using the Qutium Ads platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.

The Service is operated by Qutium (“we,” “our,” or “us”), an advertising technology company registered in Kazakhstan.

Qutium Ads is an AI-powered advertising management platform. Our service utilizes the Google Ads API to create and manage advertising campaigns on your behalf. We provide the following services:

• Automated analysis of your business website to understand your products, services, and target audience
• AI-generated advertising strategies and ad creatives
• Creation and management of advertising campaigns on Google Ads through the Google Ads API
• Continuous AI-driven optimization of campaign performance
• Performance reporting and analytics delivered in business-friendly language

Campaigns are managed on Qutium's own Google Ads accounts under our Manager Account (MCC). Users do not need to create or maintain their own Google Ads accounts.

To use our Service, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate business information, including a valid website URL
• Notifying us immediately of any unauthorized use of your account

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business.

By using our Service, you agree to:

• Provide truthful and accurate information about your business
• Ensure that your business, products, and services comply with all applicable laws and regulations
• Comply with Google Ads policies — your business and advertised products/services must be eligible for advertising on Google Ads
• Not use the Service for any illegal, fraudulent, or prohibited activities
• Not attempt to reverse-engineer, decompile, or access the source code of our platform
• Not interfere with or disrupt the Service or its infrastructure

Pricing: Our service fees are displayed on our website and during the onboarding process. Fees consist of a service commission and an advertising budget allocation.

Commission: We charge a service commission (typically 20%) on your total payment. The remaining amount is allocated to advertising spend on Google Ads.

Payment Processing: All payments are processed securely through Stripe. We accept major credit cards and other payment methods supported by Stripe.

Billing Cycle: Payments are charged on a monthly basis. You may choose to enable auto-renewal for uninterrupted service.

Refund Policy: Unspent advertising budget is refundable upon request. Service commission fees are non-refundable once campaigns have been created and launched. Refund requests should be submitted to admin@qutium.kz.

Budget Cap: We will never spend more than your allocated advertising budget. All spending is tracked in real-time and visible in your dashboard.

The Qutium Ads platform, including its design, code, algorithms, AI models, and documentation, is the intellectual property of Qutium and is protected by applicable intellectual property laws.

Ad creatives (headlines, descriptions, etc.) generated by our AI for your campaigns are created for your exclusive use in advertising. You retain the right to use these creatives for your business purposes.

We strive to provide reliable, uninterrupted service. However, we do not guarantee:

• Specific advertising results, lead volumes, or conversion rates
• Uninterrupted or error-free operation of the platform
• Continuous availability of Google Ads or other third-party services

Advertising performance depends on many factors including your industry, competition, geographic targeting, budget, and the quality of your business offering. While our AI optimizes campaigns continuously, results may vary.

To the maximum extent permitted by applicable law, Qutium shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
• Loss of revenue, profits, data, or business opportunities resulting from advertising campaign performance
• Actions taken by Google Ads, including account suspensions, ad disapprovals, or policy changes
• Service interruptions caused by third-party providers

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the total amount you paid to Qutium in the 12 months preceding the claim.

By You: You may terminate your account at any time by contacting us or through your account settings. Upon termination, active campaigns will be paused, and any unspent advertising budget will be refunded.

By Us: We reserve the right to suspend or terminate your account if:

• You violate these Terms of Service
• Your business or advertised products violate Google Ads policies
• You engage in fraudulent or illegal activities
• Your payment fails and remains unresolved after reasonable notice

Upon termination, your data will be retained for a reasonable period as described in our Privacy Policy and then securely deleted.

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the “Last updated” date. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kazakhstan. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Kazakhstan, unless otherwise agreed by the parties.

You agree to indemnify, defend, and hold harmless Qutium, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any applicable law or third-party rights.